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Returns Policy
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UKGA 30 Day Money Back Guarantee |
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If you purchase clubs under our 30 Day Money Back Guarantee and find that after using them you don't like them then please feel free to return them for a FULL REFUND. Please contact us by phone or email before returning clubs to us, stating the date of purchase, your full name, address and phone number. Please be sure to return clubs to us within 30 days of the purchase date. The following conditions must be met:-
This does not affect your statutory rights. |
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Returns |
| You have the right to exchange or return goods within 7 days (30 DAYS FOR CHRISTMAS PURCHASES) after receiving them. Returned goods should not have been worn or damaged and should be returned unused in good condition and with labels intact. CUSTOMISED CLUBS AND FOOTJOY MYJOYS CANNOT BE RETURNED FOR A CREDIT OR REFUND. When returning or exchanging an article you will have to pay for the return delivery to us. The original delivery cost will not be credited, unless the return is due to damaged goods or a mistake made by UK Golf Academy. |
| Procedure |
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Please email us at orders@ukgolfacademy.com or phone us on 01992 570707 stating the item to be exchanged or returned, together with the reason for return or exchange. You will receive a reply from our us detailing if there is any problem with your exchange, otherwise, authorising your return. Please return the parcel to us enclosing a copy of your invoice to the following address. UK Golf Academy Customer Returns We recommend sending returns by recorded delivery, and keep proof of postage. Please note Returns are sent at your expense. We will email you to confirm that your return has been processed. You will receive your refund, credit or exchanged goods within 2/3 weeks after you post the goods back to us. If there is likely to be any further delay, we will contact you. |
